This is one of nine dimensions in the OpsCorp method. The Planning Readiness Scorecard assesses your program across all nine in under ten minutes.
What It Is
The Operating Model defines how the program runs day-to-day after the roadmap is built. It’s what turns a plan into an operating system. We design the meeting rhythms, decision-making frameworks, escalation paths, and role definitions that keep the program moving between milestones.
Why It Matters
The Operating Model keeps decisions moving in the spaces between milestones. It gives every meeting a purpose, every escalation a path, and every role a clear scope. That connective structure is what turns a collection of workstreams into a functioning program.
What’s Inside
- Operating Rhythm: Defines the cadence of meetings, reviews, and check-ins from weekly stand-ups to quarterly steering committees
- Decision Escalation Framework: Establishes who can make which decisions, and what happens when a decision can’t be made at the workstream level
- Enablement Stack: Documents the tools, templates, and shared infrastructure the program needs to operate
- Role Charters: Defines what each role in the program is responsible for, accountable to, and empowered to decide