This is one of nine dimensions in the OpsCorp method. The Planning Readiness Scorecard assesses your program across all nine in under ten minutes.
What It Is
The Decision Escalation Framework establishes who can make which decisions, and what happens when a decision can’t be made at the workstream level. It defines clear escalation paths with timelines so decisions don’t sit in ambiguity.
Why It Matters
The number one complaint in cross-functional programs is that decisions take too long. The escalation framework solves this by pre-defining decision authority so everyone knows who can say yes, who needs to be consulted, and how long each level has to respond before the decision escalates automatically.