Why Steps 1-4 Make the Roadmap Hold
Organizations that jump straight to roadmapping want the plan without the planning process. The result is a roadmap that looks good on paper and…
How the Steps Connect: Each Step’s Output Becomes the Next Step’s Input
A nine-step methodology is not a checklist. Each step produces specific outputs that become required inputs for the steps that follow. Miss one, and…
The Operator’s Consultant
Most consulting firms build for the executive who approves the work. OpsCorp builds for the operator who has to run it after the consultants…
Facilitation Is Experience Design: You Just Don’t Call It That
Every facilitation choice is a design decision about the participant's experience. The book frames the entire methodology as experience design, and facilitation is where…
Scorecard: How to Measure Whether Your Program Is Set Up to Succeed
The Planning and Roadmapping Scorecard measures program readiness across the dimensions that determine whether a cross-functional program will hold together during execution. Each dimension…
The Engagement That Taught Us Step 4
The methodology originally went from Architecture directly to Roadmapping. One engagement taught the firm why that was a mistake. Here is the origin story…
Why Intake Makes Everything After It Faster
Step 1 of the methodology is the step nobody wants to do because it means looking at the current state honestly. But intake produces…
Why We Wrote the Book
The OpsCorp book captures what the firm learned running cross-functional planning engagements in retail and life sciences. It was written for the VP who…
What ‘Content-First’ Actually Means When You’re Building Slides at 11pm
Content-first is easy to believe in at 2pm. The discipline that matters is whether it holds at 11pm, when the readout is tomorrow and…
From Intake to Handoff: One Program’s Journey Through All Nine Steps
An anonymized case following a retail store systems modernization through all nine steps of the methodology. Fourteen stakeholders, five functions, seven workstreams, and the…